IIMPORTANT NOTICE 21/9/18 - OUR TELEPHONE LINES ARE DOWN, ENGINEERS ARE CURRENTLY WORKING ON THEM. IF URGENT MEDICAL CARE NEEDED PLEASE CALL 111 OR 999 IF DEEMED NECESSARY.
THE PRACTICE IS OPEN USUAL HOURS MONDAY TO FRIDAY
Our Practice at Kent Elms Health Centre is one of the oldest practices situated at the border of Westcliff-on-Sea and Eastwood. We have a good team of doctors, practice nurses, committed practice staff and Practice Manager involved in providing the highest possible primary care to our patients in diagnosing, treating and preventing illnesses.
Notice to Patients
This surgery and many others in the area will be closed for the afternoon and evening on the following dates to allow all practice staff to develop and update their professional skills and knowledge
Tuesday afternoons/evenings - 2nd October, 6th November, 4th December, 5th February, 5th March 2019
NHS Out of Hours Service for urgent medical care will be available by calling 111.
Patients are requested to ring the surgery after 2pm 1 week after a test (imaging, blood/urine tests etc.) for their test results. They will then be given further advice from the reception team, as indicated by the reviewing doctor’s comment on the system. Doctors may instruct Reception to call patients sooner than this to inform them of/discuss a result or may decide to do this themselves if required.
Please note only one issue can be discussed per 10 minute consultation. If you need to discuss 2 issues please book a double appointment.
We now offer a phlebotomy service at the Surgery. To book your blood test at Dr Krishnan Practice please contact reception.
We offer late evening appointments, they are usually on Mondays until 8pm (except Bank Holidays) and early morning appointments on Tuesdays from 7am.
For information on Weekend and Bank Holiday GP Service, please scroll to top of the page and click on the link.
Please note - we do not accept sharps bins or unwanted medicatons at the surgery
PLEASE JOIN US FOR OUR NEXT PPG MEETING. For details please contact the surgery.
We welcome all our patients to join our Patient Participation Group at Kent Elms Health Centre. If you are interested please contact the surgery.
Care Quality Commission
The CQC is the independent regulator of health and social care in England
Our CQC Report
We are registered with the Care Quality Commission, we were inspected by the CQC on 1st June 2017.
Our overall rating was ''Good'. We received the following grades in the six categories Caring 'Good', Responsive 'Good', Effective 'Good', Well-Led 'Good', Safe 'Good'.
Scroll down for link to view CQC - Summary poster and detailed ratings
Nominate a Pharmacy of your choice for your prescriptions to be sent direct to Pharmacy.
Hearing Aid Batteries
This doctors surgery offers a community service to supply replacement hearing aid batteries to NHS patients
Are you a Carer?
If you are a carer we want to hear from you. Please notify reception so that this can be added to the patient record.
As from 1st April 2016 GP Practices are contractually required to allocate a named GP to each patient. Dr A Krishnan is the named GP for patients at this Practice. A letter will be sent to all patients who are now reaching 75 years of age notifying them that their allocated GP is Dr A Krishnan.
Friends and Family Test
We welcome feedback from all our patients. If you would like to have your say to help us improve our service please click on the Friends and Family logo below. Thank you.
Publication of GP Net Earnings
All GP Practices are required to declare the mean earnings for GPs working to deliver NHS services to patients at each practice.The average pay for GPs working Dr A Krishnan & Partners in the last financial year was £69473 before tax and National Insurance. This is for 3 full time GPs and 1 part time GP who have worked in the practice for more than six months.