Dr Krishnan & Partners Kent Elms Health Centre Family Doctors Surgery
Dr Krishnan & PartnersKent Elms Health Centre             Family Doctors Surgery

GP Family Doctors Practice...

Our Practice at Kent Elms Health Centre is one of the oldest practices situated at the border of Westcliff-on-Sea and Eastwood. We have a good team of doctors, practice nurses, committed practice staff and Practice Manager involved in providing the highest possible primary care to our patients in diagnosing, treating and preventing illnesses.

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Patient Information and Useful Contacts
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We are Closed on the First Tuesday Of the Month from 1pm
Please be aware that we will be closed on Tuesday 10th October 23 and not Tuesday 3rd October 23 as originally planned

This surgery and many others in the south Essex area will be closed for the whole afternoon and evening on the following dates to take part in a scheme for all practice staff to develop and update their professional skills and knowledge.
TTL Dates for 2022 - 2023.pdf
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PATIENT NOTICE

Flu clnics 2023 are now bookable via SystmOnline or by contacting the surgery

 

Enhanced Service

 

From Saturday 1 October 2022, out-of-hours appointments will be available from 6.30pm to 8pm on weekdays, and from 9am to 5pm on Saturdays. 

We will be offering appointments every weekday evening between 6.30pm and 8pm. We will also be running Saturday Clinics between 9am and 5pm which will be booked through the Practice in the normal way. 

An out-of-hours appointment might not be at your regular GP surgery. When you book an appointment, you will be told where the appointment will be. 

These appointments will not be available as walk-in appointments. You will need to book them in advance. 

To book an out-of-hours appointment, you should contact your regular GP practice in the usual way. They will advise you on the appointments which are available, and which healthcare professional is the right person to help you. 

If an out of hours appointment needs to be cancelled, please contact your surgery unless it is a Saturday then please call 07513094494 for cancellation only. 

  

If you need medical help now but it’s not an emergency, you can also go to 111 online or call 111. 

 

COVID VACCINATION INFORMATION

PLEASE DO NOT CONTACT US TO REQUEST A VACCINE. The NHS will contact you when it's the right time to come forward.
The public can really help the NHS to deliver our vaccination programmes effectively to those who need it most. Taking these simple steps will help us to help you.

• The NHS will contact you when it’s the right time to come forward, so please don’t contact us to seek a vaccine before then.

• Please act on your invitation when it arrives, and make sure you attend your appointments when you arrange them.

• In the meantime, please continue to abide by all the social distancing and hand hygiene guidance, which will still save lives.

The latest information on the COVID-19 vaccination programme is online at

www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/coronavirus-vaccine

and we advise checking there first if you have questions about the safety or effectiveness of COVID vaccines, or your priority to receive vaccination.

 

Please DO NOT attend the surgery to book an appointment.

With immediate effect online appointments with all clinicians have been suspended. Face to face appointments will need to be booked by telephoning the surgery. We want to keep all patients and staff especially those vulnerable or with medical problems safe.

Please click link for more information

http://www.doctorkrishnan.co.uk/coronavirus-covid-19/

 

Advice for everyone - Coronavirus (COVID-19) 

 

Musculoskeletal Practitioner Appointments/Service

Please note our Musculoskeletal Practitioner service is still available for telephone or virtual consultation appointments. These appointments can be booked in advance and the MSK practitioner will contact you at the allotted timeslot.

 

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Please call the surgery during core hours to book either a telephone or face to face appointment.

 

WE ARE REGISTERING NEW PATIENTS WITHIN OUR AREA. PLEASE CONTACT THE PRACTICE TO REGISTER

 

 

ONLINE BOOKING FOR GP APPOINTMENTS

From Monday 22nd July 2019 BLOOD TEST appointments are available on line or by telephone. We have a limited number of blood test appointments and usually book for urgent tests only

 

Smear appointments can be booked online or by telephone

 

 

If you would like to sign up for online services please contact the surgery.

 

 

Notice to Patients - Time to Learn Tuesday Afternoons

This surgery and many others in the area close for the afternoon and evening usually on the first Tuesday of the month to allow all practice staff to develop and update their professional skills and knowledge 

NHS Out of Hours Service for urgent medical care will be available by calling 111.

 

Need Medical Help When Your GP Is Closed
Get help from NHS 111, 24 hours a day, 7 days a week - including holidays. Call 111 (free to call)
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https://www.facebook.com/?ref=tn_tnmn

 

Evening & Weekend GP & nurse appointments

Our surgery provides additional GP & Nurse appointments on weekday evenings - 18:30 to 20:00 and weekends - 09.00 - 15.00

Please contact the surgery reception to book an appointment or call 01702 742102 after 18.30 weekdays and over the weekend.

Appointments will be offered from:

North Shoebury Surgery, Frobisher Way, Shoeburyness, Southend-on-Sea SS3 8UT

Queensway Surgery, 75 Queensway, Southend-on-Sea SS1 2AB

To book an appointment please contact your surgery or call 01702 742102 after 18.30 or over the weekend.

 

Are you Suffering with; 

Back or Neck Pain, Sprains & Strains, Sprained ankles/ knees, Shoulder pain, Osteoarthritis Sports injuries, Trapped nerves

Have you considered seeing our musculoskeletal specialist?

Our musculoskeletal specialist can assess you and give you some advice on how to manage your problem or refer you for investigations and more formal treatment if required. Please speak to the reception team for more information and to book your appointment. Appointments are Tuesdays and Fridays.

Please note, this service is only available to patients aged 16+ and is not available to patients who are pregnant.

 

 

Are you a Carer?

If you are a carer we want to hear from you. Please notify reception so that this can be added to the patient record.

 

 

ARE YOU A YOUNG CARER?

A young adult carer is a young person aged 16-25 who helps look after someone in their family, or a friend, who is ill, disabled or misuses drugs or alcohol.

Our aim is to help empower young adult carers to be heard, access services, gain confidence, maintain their emotional and physical well-being, have choices and enjoy life especially in their future planning for education, employment and training opportunities.

Links for Young carers 

https://www.southendcarers.co.uk/services-for-carers/young-carers/

https://www.nhs.uk/conditions/social-care-and-support-guide/support-and-benefits-for-carers/help-for-young-carers/

If you need more information phone our Carers Hub on 01702 393933 or emails at info@southendcarers.co.uk

 

Test Results 

Patients are requested to ring the surgery after 2pm 1 week after a test (imaging, blood/urine tests etc.) for their test results. They will then be given further advice from the reception team, as indicated by the reviewing doctor’s comment on the system. Doctors may instruct Reception to call patients sooner than this to inform them of/discuss a result or may decide to do this themselves if required.

 

General Enquiries regarding Referrals or Medication

Please call the suregery after 10am

 

Important note

Please note only one issue can be discussed per 10 minute consultation. If you need to discuss 2 issues please book a double appointment.

 

Extended Hours

We offer late evening appointments, they are usually on Mondays until 8pm (except Bank Holidays) and early morning appointments on Wednesdays from 7am. 

 

For information on Weekend and Bank Holiday GP Service, please scroll to top of the page and click on the link.

 

Please note - we do not accept sharps bins or unwanted medicatons at the surgery

 

PLEASE JOIN US FOR OUR NEXT PPG MEETING - For details please contact the surgery.

We welcome all our patients to join our Patient Participation Group at Kent Elms Health Centre. If you are interested please contact the surgery for more information.

 

Care Quality Commission 

The CQC is the independent regulator of health and social care in England  

View the CQC Website here

 

Our CQC Report

We are registered with the Care Quality Commission, we were inspected by the CQC on 1st June 2017.

Our overall rating was ''Good'. We received the following grades in the six categories Caring 'Good', Responsive 'Good', Effective 'Good', Well-Led 'Good', Safe 'Good'.  

http://www.cqc.org.uk/location/1-542500506

 

Scroll down for link to view CQC - Summary poster and detailed ratings

  

Nominate a Pharmacy of your choice for your prescriptions to be sent direct to Pharmacy. 

 

Hearing Aid Batteries

This doctors surgery offers a community service to supply replacement hearing aid batteries to NHS patients

 

Named GP

As from 1st April 2016 GP Practices are contractually required to allocate a named GP to each patient. Dr A Krishnan is the named GP for patients at this Practice. A letter will be sent to all patients who are now reaching 75 years of age notifying them that their allocated GP is Dr A Krishnan.

 

Friends and Family Test

We welcome feedback from all our patients. If you would like to have your say to help us improve our service please click on the Friends and Family logo below. Thank you.

 

Publication of GP Net Earnings

All GP Practices are required to declare the mean earnings for GPs working to deliver NHS services to patients at each practice.The average pay for GPs working Dr A Krishnan & Partners in the last financial year was £69473 before tax and National Insurance. This is for 3 full time GPs and 1 part time GP who have worked in the practice for more than six months.

CQC Summary Poster
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CQC - Detailed Rating
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