Who is MAGGIE?
MAGGIE is a digital support assistant that enhances patient access to practice information and services. By providing automated navigation and self-service tools, MAGGIE empowers patients to efficiently interact with healthcare services, streamlining their ability to find and access the information they need.
What does MAGGIE stand for?
Medical Administrator Gives Good Information Efficiently
How do I access MAGGIE?
You can access the automated digital assistant via the practice website and directly by visiting https://www.surgeryassist.co.uk/chat/f81046
How can the digital assistant help me?
- help in getting set up with the online apps
- help with booking certain appointment types using online apps
- help with managing and checking appointments
- help with accessing your medical record and test results
- help with managing and requesting prescriptions
- help and guidance with requesting sick notes or Med3
- help requesting proxy access
- help finding your NHS Number