From Monday 15th June new NHS Guidelines state that patients attending GP Practices will need to wear a face mask or face covering (this does not apply to children under the age of 5 years). Anyone not wearing a mask will not be permitted to enter the surgery.
To make an appointment you will need to contact the surgery by phone only. We are not able to take requests or make face to face GP appointments. To manage the current situation and to care for our patients and staff our clinicians will be managing GP appointments, firstly by using telephone triage. If the clinician feels you need to be seen an appointment will be made for you to attend the surgery.
Due to the current Pandemic crisis our Surgery doors are kept closed to all patients who do not have a booked face to face appointment. This is to protect the safety of our patients and staff. If you wish to discuss any concerns with the practice please kindly contact us by phone only.
Thank you for your co-operation
COVID VACCINATION INFORMATION
PLEASE DO NOT CONTACT US TO REQUEST A VACCINE. The
NHS will contact you when it's the right time to come forward.
The public can really help the NHS to deliver our vaccination programmes effectively to those who need it most. Taking these simple steps will help us to help you.
• The NHS will contact you when it’s the right time to come forward, so please don’t contact us to seek a vaccine before then.
• Please act on your invitation when it arrives, and make sure you attend your appointments when you arrange them.
• In the meantime, please continue to abide by all the social distancing and hand hygiene guidance, which will still save lives.
The latest information on the COVID-19 vaccination programme is online at
and we advise checking there first if you have questions about the safety or effectiveness of COVID vaccines, or your priority to receive vaccination.
Please DO NOT attend the surgery to book an appointment.
With immediate effect online appointments with all clinicians have been suspended. Face to face appointments will need to be booked by telephoning the surgery. We want to keep all patients and staff especially those vulnerable or with medical problems safe.
Please click link for more information.
Musculoskeletal Practitioner Appointments/Service
Please note our Musculoskeletal Practitioner service is still available for telephone or virtual consultation appointments. These appointments can be booked in advance and the MSK practitioner will contact you at the allotted timeslot.
GP Family Doctors Practice...
Our Practice at Kent Elms Health Centre is one of the oldest practices situated at the border of Westcliff-on-Sea and Eastwood. We have a good team of doctors, practice nurses, committed practice staff and Practice Manager involved in providing the highest possible primary care to our patients in diagnosing, treating and preventing illnesses.
Our GP appointment online booking has been temporarily suspended due
to the Coronavirus
Please call the surgery during core hours to book either a telephone or face to face appointment.
WE ARE REGISTERING NEW PATIENTS WITHIN OUR AREA. PLEASE CONTACT THE PRACTICE TO REGISTER
Please select link for details on Coronavirus (COVID)-10 Coronavirus (COVID-19)
ONLINE BOOKING FOR GP APPOINTMENTS - BLOOD TEST appointments are also available on line
From Monday 22nd July 2019 a limited amount of GP appointments will be released daily at 7am for online booking. If you would like to sign up for online services please contact the surgery.
Notice to Patients - Time to Learn Tuesday Afternoons
This surgery and many others in the area will be closed for the afternoon and evening on the following dates to allow all practice staff to develop and update their professional skills and knowledge
Tuesday afternoons and evenings - 08/09/20, 06/10/20, 03/11/20, 01/12/20, 02/02/21, 02/03/21.
NHS Out of Hours Service for urgent medical care will be available by calling 111.
Evening & Weekend GP & nurse appointments
Our surgery provides additional GP & Nurse appointments on weekday evenings - 18:30 to 20:00 and weekends - 09.00 - 15.00
Please contact the surgery reception to book an appointment or call 01702 742102 after 18.30 weekdays and over the weekend.
Appointments will be offered from:
North Shoebury Surgery, Frobisher Way, Shoeburyness, Southend-on-Sea SS3 8UT
Queensway Surgery, 75 Queensway, Southend-on-Sea SS1 2AB
To book an appointment please contact your surgery or call 01702 742102 after 18.30 or over the weekend.
Are you Suffering with;
Back or Neck Pain, Sprains & Strains, Sprained ankles/ knees, Shoulder pain, Osteoarthritis Sports injuries, Trapped nerves
Have you considered seeing our musculoskeletal specialist?
Our musculoskeletal specialist can assess you and give you some advice on how to manage your problem or refer you for investigations and more formal treatment if required. Please speak to the reception team for more information and to book your appointment. Appointments are Tuesdays and Fridays.
Please note, this service is only available to patients aged 16+ and is not available to patients who are pregnant.
Are you a Carer?
If you are a carer we want to hear from you. Please notify reception so that this can be added to the patient record.
ARE YOU A YOUNG CARER?
A young adult carer is a young person aged 16-25 who helps look after someone in their family, or a friend, who is ill, disabled or misuses drugs or alcohol.
Patients are requested to ring the surgery after 2pm 1 week after a test (imaging, blood/urine tests etc.) for their test results. They will then be given further advice from the reception team, as indicated by the reviewing doctor’s comment on the system. Doctors may instruct Reception to call patients sooner than this to inform them of/discuss a result or may decide to do this themselves if required.
General Enquiries regarding Referrals or Medication
Please call the suregery after 10am
Please note only one issue can be discussed per 10 minute consultation. If you need to discuss 2 issues please book a double appointment.
We offer late evening appointments, they are usually on Mondays until 8pm (except Bank Holidays) and early morning appointments on Wednesdays from 7am.
For information on Weekend and Bank Holiday GP Service, please scroll to top of the page and click on the link.
Please note - we do not accept sharps bins or unwanted medicatons at the surgery
PLEASE JOIN US FOR OUR NEXT PPG MEETING - For details please contact the surgery.
We welcome all our patients to join our Patient Participation Group at Kent Elms Health Centre. If you are interested please contact the surgery for more information.
Care Quality Commission
The CQC is the independent regulator of health and social care in England
Our CQC Report
We are registered with the Care Quality Commission, we were inspected by the CQC on 1st June 2017.
Our overall rating was ''Good'. We received the following grades in the six categories Caring 'Good', Responsive 'Good', Effective 'Good', Well-Led 'Good', Safe 'Good'.
Scroll down for link to view CQC - Summary poster and detailed ratings
Nominate a Pharmacy of your choice for your prescriptions to be sent direct to Pharmacy.
Hearing Aid Batteries
This doctors surgery offers a community service to supply replacement hearing aid batteries to NHS patients
As from 1st April 2016 GP Practices are contractually required to allocate a named GP to each patient. Dr A Krishnan is the named GP for patients at this Practice. A letter will be sent to all patients who are now reaching 75 years of age notifying them that their allocated GP is Dr A Krishnan.
Friends and Family Test
We welcome feedback from all our patients. If you would like to have your say to help us improve our service please click on the Friends and Family logo below. Thank you.
Publication of GP Net Earnings
All GP Practices are required to declare the mean earnings for GPs working to deliver NHS services to patients at each practice.The average pay for GPs working Dr A Krishnan & Partners in the last financial year was £69473 before tax and National Insurance. This is for 3 full time GPs and 1 part time GP who have worked in the practice for more than six months.