If you have an urgent but not-life-threatening medical need, make sure you visit NHS 111 online first rather than going straight to A&E. NHS 111 online will help you right away and, if needed, a healthcare professional will call you.
NHS 111 online makes it easier for patients to get the treatment they need in the right place. The service can also direct patients to urgent treatment centres/walk in centres, GPs, pharmacies, emergency dental services or other more appropriate local services.
NHS 111 online can also tell you where to get help for your symptoms, how to find general health information and advice, where to get emergency supplies of your prescribed medicines and how to get a repeat prescription.
If you have hearing loss, are Deaf or have difficulties communicating you can also access NHS 111 by textphone on 18001 111 and British Sign Language (BSL) users can use the NHS 111 BSL interpreter service. To find out more as well as information in alternative formats including BSL, easy read, large print and audio visit nhs.uk/111.
If you or your loved one have a life-threatening illness or injury, then you should always dial 999.